HomeKurzweil 3000Scanner Troubleshooting & InformationConfiguration: Epson Scanners

4.11. Configuration: Epson Scanners

Welcome to the Epson Scanner configuration site. Below you will see a list of configuration changes made to specific models of Epson scanners to work with Kurzweil 3000. These configuration changes should not be made unless you expierence issues with your scanner, using the default settings.

WorkForce WF-3620 Perfection V550

 

 WorkForce WF-3620

Last Updated: July 2015

Applies to Versions: Kurzweil 3000 v13 on Windows 7 x64; May also apply to other versions of Kurzweil 3000 and Windows

Issue Summary:

You may encounter issues scanning with a Epson WorkForce WF-3620 scanner in Kurzweil 3000 (K3000). Follow the Troubleshooting Steps below to fix your scanning issues.

Depending on the version of Windows and K3000 you're using, you may not encounter any scanning problems at all or the Troubleshooting Steps below may not resolve your scanning issues.

Troubleshooting Steps:

1. Before attempting troubleshooting, it's good practice to disable UAC on your computer. Follow these instructions to disable UAC: http://windows.microsoft.com/en-us/windows/turn-user-account-control-on-off#1TC=windows-7

2. Make sure you're using the latest version of K3000. This article covers updating K3000: http://support.cambiumtech.com/index.php?pg=kb.page&id=1210

3. Make sure to you install the latest drivers for your scanner. Drivers for your scanner can usually be found on the manufacturer's website. You may have to uninstall your older scanner software and drivers before installing an updated software/driver package for your scanner.

4. Close out of K3000.

5. On your computer, run the C:\Program Files (x86)\Kurzweil Educational Systems\Diags\ScanConf.exe file. This is a Scanner Configuration utility which can modify how K3000 interfaces with your scanner drivers.

6. In the Scanner Configuration window, use the following settings:

Select the Epson 3620 TWAIN driver

Simulate Xfer Ready: Always On

Hold Scanner: Never

Click the Done button to apply the settings

7. Run K3000. Within the K3000 menu, go to Scan > Scanner Setup > Select Scanner...

Select the Epson 3620 TWAIN driver and click OK to initialize it.

8. Attempt to scan a document in K3000 as normal.

 

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 Perfection V550

Last Updated: July 2015

Applies to Versions: Kurzweil 1000 v13 for Windows 8; may apply to other versions

Issue Summary:

You may encounter issues scanning with a Epson Perfection V550 scanner in Kurzweil 1000 (K1000). Follow the Troubleshooting Steps below to possibly fix your scanning issues.

Troubleshooting Steps:

1. Before attempting troubleshooting, it's good practice to disable UAC on your computer. Follow these instructions to disable UAC: http://windows.microsoft.com/en-us/windows/turn-user-account-control-on-off#1TC=windows-7

2. Make sure you're using the latest version of K1000.

3. Make sure to you install the latest drivers for your scanner. Drivers for your scanner can usually be found on the manufacturer's website. You may have to uninstall your older scanner software and drivers before installing an updated software/driver package for your scanner.

4. Close and exit out of K1000.

5. On your computer, run the C:\Program Files (x86)\Kurzweil Educational Systems\Diags\ScanConf.exe file. This is a Scanner Configuration utility which can modify how K1000 interfaces with your scanner drivers.

6. In the Scanner Configuration window, use the following settings:

Select the Epson Perfection V550 (TWAIN) driver

Initialize ADF: Initially Disable ADF

Brightness Uses Threshold: on

Hold Scanner: Never

Force Duplex Supported: Off

Click the Done button to apply the settings

7. Run K10000. In your Scanner Settings, select the TWAIN driver as the Scanner Source.

8. Before you attempt to scan, make sure you have K1000 set to use the ScanSoft OCR Engine.

 

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