HomeKurzweil 1000Scanner Troubleshooting & InformationBrother Scanner scans repeatedly

4.2. Brother Scanner scans repeatedly

Last Updated:  June 2014

Issue:

When attempting a scan within Kurzweil 1000 using a Brother scanner, the scanner scans repeatedly.

Solution:

Due to the way the Brother TWAIN driver interface functions, the automatic document feeder setting can intefere in a proper scanning process.  Please follow the below steps to disable the automatic document feeder (even if there is not one on the device).

1.  Launch Kurzweil 1000

2.  Go to Settings > Scanning

3.  Modify the setting for the "Automatic Document Feeder" to Disabled

4.  Modify the setting for "Hold Scanner" to Never

5.  Choose OK

6.  Go to Settings > Save Settings and save over your Default settings file to retain these changes on subsequent launches.

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