HomeKurzweil 1000Kurzweil 1000: TroubleshootingConverts to demo mode after upgrading to Windows 8.1/Windows 10

2.7. Converts to demo mode after upgrading to Windows 8.1/Windows 10

Issue:

After upgrading the Operating System to Windows 8.1 or Windows 10, the Kurzweil 1000 installation converts to a Trial version and is unable to be registered.

Solution:

If you are reading this before performing the update to Windows 8.1/10, this issue should be prevented by updating your Kurzweil 1000 v13 or v14 to the latest patch (see the links below).  In order for Kurzweil 1000 to be compatible with Windows 8.1/10, Kurzweil 1000 v13.04 or 14.03 and higher must be installed.

If you already have Windows 8.1 or Windows 10 and are experiencing this issue, please follow the below steps to resolve:

1.  Uninstall Kurzweil 1000

If your recent upgrade was to Windows 10 the steps to uninstall software has changed, please refer to the steps listed below:

  • On the Start menu select Settings.
  • In Settings, select System > Apps & features.
  • Select the program, and then select Uninstall.
  • Follow the directions on the screen.

2.  Restart the machine once the uninstall is complete

3.  Re-install Kurzweil 1000

4.  Before launching Kurzweil 1000, update to the latest update for the version of K1000 that you own using the links below:

5. Launch Kurzweil 1000 and accept the license agreement using enter on your keyboard.

6. You will now be prompted to register your software, you may register online or over the phone once this step is reached.

7. After registration is complete, please close Kurzweil and open it again. Kurzweil 1000 should now launch and function with full functionality.

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