HomeKurzweil 1000Kurzweil 1000: TroubleshootingError 1920 during installation

2.5. Error 1920 during installation

Last Updated:  June 2014

Issue:

During installation the user will receive an error 1920 regarding a licensing issue with Nuance.

Solution:

This issue is generally caused by a missing/corrupt Microsoft .NET Framework 4.0.  To install Microsoft .NET Framework 4.0 please follow the steps below.

1.  Launch Windows Update through Control Panel > Windows Update

2.  Ensure that all Important Updates are installed

3.  Ensure that all Optional .NET Framework updates are installed

4.  If you do not see any .NET Framework updates available, a manual installation of .NET Framework may be necessary to address corruption issues.  The manual installation can be found here:  http://www.microsoft.com/en-us/download/details.aspx?id=24872

 

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