HomeKurzweil 1000Kurzweil 1000: TroubleshootingUnable to locate mp3 audio files after creation

2.4. Unable to locate mp3 audio files after creation

Last Updated:  June 2015

Applies to Versions:  Kurzweil 1000 v13, v14

Issue Summary:

After going through the process for the creation of an mp3 audio file, the chime sounds noting the end of the creation process.  However, the audio file that should've been created cannot be found.

Solution:

  1. Login to the machine as a local Administrator account
  2. Close out of Kurzweil 1000
  3. Browse to C:\Program Files (86)\Kurzweil Educational Systems\Diags
  4. Run the file "mp3encoder.exe"
  5. Now launch Kurzweil 1000
  6. You will be prompted to install the mp3 encoder.  Choose Yes to install the mp3 encoder and follow any prompts

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