HomeKurzweil 3000Scanner Troubleshooting & InformationConfiguration: Dell Scanners

4.10. Configuration: Dell Scanners

Welcome to the Dell Scanner configuration site. Below you will see a list of configuration changes made to specific models of Dell scanners to work with Kurzweil 3000. These configuration changes should not be made unless you expierence issues with your scanner, using the default settings.


Last Updated: July 2015

Applies to Versions: Kurzweil 3000 for Windows

Issue Summary:

You may encounter issues scanning with a Dell V505 All-In-One scanner in Kurzweil 3000 (K3000). Follow the Troubleshooting Steps below to fix your scanning issues.

Depending on the version of Windows and K3000 you're using, you may not encounter any scanning problems at all or the Troubleshooting Steps below may not resolve your scanning issues.

Troubleshooting Steps:

1. Before attempting troubleshooting, it's good practice to disable UAC on your computer. Follow these instructions to disable UAC: http://windows.microsoft.com/en-us/windows/turn-user-account-control-on-off#1TC=windows-7

2. Make sure you're using the latest version of K3000. This article covers updating K3000: http://support.cambiumtech.com/index.php?pg=kb.page&id=1210

3. Make sure to you install the latest drivers for your scanner. Drivers for your scanner can usually be found on the manufacturer's website. You may have to uninstall your older scanner software and drivers before installing an updated software/driver package for your scanner.

4. Close out of K3000.

5. On your computer, run the C:\Program Files (x86)\Kurzweil Educational Systems\Diags\ScanConf.exe file. This is a Scanner Configuration utility which can modify how K3000 interfaces with your scanner drivers.

6. In the Scanner Configuration window, use the following settings:

Select the Dell V505 TWAIN driver

Force Scanner Ready: On

Native Scan: On

Click the Done button to apply the settings

7. Run K3000. Within the K3000 menu, go to Scan > Scanner Setup > Select Scanner...

Select the Dell V505 TWAIN driver and click OK to initialize it.

8. Attempt to scan a document in K3000 as normal.

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