Last Updated: September 2016
How do you update or patch Kurzweil 3000?
The Updates option in the Online menu gives you direct access to Kurzweil Education updates that may be available. Note that you will need Administrator privileges to apply updates.
To obtain Kurzweil Education updates items:
From the Kurzweil 3000 menu, select Updates from the Online menu. The Download Status dialog box opens, and automatically performs a search.
Click the checkbox of the item you want.
Click OK to close the dialog box and download the update.
When the download completes you will be asked to exit Kurzweil 3000. After exiting the program, a window will appear displaying the updates being made.
Start Kurzweil 3000 again after the updates no longer appear in the window.
- If you are having problems using the Online > Updates function from the Kurzweil 3000 (K3000) menu, you can download the latest updates from the software updates section of our website.
- For IT professionals, if Online > Updates isn't working, then your Windows firewall may be preventing the connection. Go to Control Panel > System and Security > Windows Firewall > Advanced settings. You can create an Inbound and Outbound rule for the C:\Program Files (x86)\Kurzweil Educational Systems\Kurzweil 3000\Kurzweil 3000.exe to allow connections.
-For IT professionals, if you get an error about FTP when trying to use Online>Updates, FTP may be blocked at your site. This will prevent our Online > Updates feature, as well as the auto updater from being allowed to check for updates, please allow below as an exception:
TCP port: 21
More info on how to check if your FTP port is blocked is at this site.
Do you see a foreign language update?
If you're using an English / US version of Kurzweil 3000, do not select any foreign language updates (e.g. French, Dutch, etc.) to download. If you install a foreign language update, it will turn your English menus into another language.
If you accidentally installed a foreign language patch and want to switch back to English menus, you will need download and install the applicable English patch on our website's software updates page.
Sometimes security software like a firewall or proxy server will cause the auto-search in Kurzweil's built-in updater to fail and return an error. If this is the case, it is recommended that you download any available updates manually from our website's software updates page and install as an admin user.
Problems installing an update?
Note that you will need Administrator privileges to apply updates. User Account Control (UAC) may cause problems with installing patches, especially for older versions of K3000. You can follow these instructions to disable UAC.
Do we offer MSI updates (i.e. patches)?
Yes. Refer to end section of this guide: http://support.cambiumtech.com/index.php?pg=kb.page&id=1827
Need to download an update for a legacy (i.e. an older) version of K3000?
Our software updates does not contain K3000 updates for legacy version of the software. You can download legacy updates from these links:
Legacy updates can be downloaded from our private FTP: ftp://ftp.kurzweiledu.com/pub/kurzweil3000/
Please note that files on our private FTP may be removed in the future.